At Gharbasi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use the Gharbasi mobile application ("App") and our related services (collectively, "Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. Please take the time to read this document carefully.
1.1 Personal Information: When you register and create an account on Gharbasi, we may collect personal information such as your name, email address, phone number, delivery address, payment information (credit card or other payment details), and other relevant information needed to provide you with our Services.
1.2 User Activity: We collect information related to your usage of the App, including but not limited to, your browsing history, search queries, interactions with our Services, and device information (IP address, device type, operating system, etc.).
1.3 Location Information: To facilitate food and grocery deliveries, we may collect precise location data from your mobile device. You can control the collection of location information through your device settings or by modifying the App's permissions.
1.4 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your interactions with our Services, improve user experience, and personalize your preferences. You can manage cookie preferences through your browser settings.
2.1 Service Provision: We use your personal information to provide you with our Services, including processing and fulfilling your orders, facilitating communication between you and delivery personnel, and delivering relevant updates regarding your orders.
2.2 Personalization: We may use your information to personalize your experience on the App, recommend products or services based on your preferences, and provide targeted advertisements.
2.3 Communication: We may use your contact details to send you transactional and promotional communications related to our Services, including order confirmations, updates, and marketing materials. You can opt-out of marketing communications at any time.
2.4 Analytics and Improvements: We collect user activity data to analyze trends, monitor App performance, and improve our Services' functionality and user interface.
2.5 Legal and Security: We may use your information to comply with legal obligations, enforce our Terms of Service, and protect the security and integrity of our Services.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, including delivery partners, payment processors, marketing agencies, and customer support providers.
3.2 Legal Requirements: We may disclose your information when required by law, court order, or government request.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of Gharbasi or its assets, your information may be transferred to the acquiring entity.
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. If you wish to delete your account or request data erasure, please contact us using the information provided at the end of this policy.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure.
Gharbasi does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with their information, please contact us to have it removed.
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or other means. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]